U.S. and Asia to U.S. Going the Extra Mile: How Luxor Synchronized Delivery and Deployment for 8,400 Miners
Background
A client acquired 8,400 ASIC miners worth $9 million USD through Luxor’s ASIC trading desk. The fleet included various models and conditions, and was distributed across 7 locations in the U.S. and Asia. The client needed to receive machines in weekly batches over a two-month deployment window while also requiring technical setup support.
Challenge
Key hurdles included:
- Inventory spread across multiple international warehouses.
- Varied warranties and conditions across models.
- A fixed weekly deployment capacity for receiving equipment.
- Technical onboarding support needs, including firmware installation and troubleshooting.
Solution
Luxor delivered a synchronized logistics and technical support plan:
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Scheduled Logistics: A tailored weekly pickup and delivery plan was created to match the client’s site capacity and deployment calendar.
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Transparent Documentation: Each batch was fully documented with shipment details to ensure accountability and clarity.
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Mixed Fleet Handling: Given the varied conditions and brands involved, Luxor leveraged its expertise with used ASICs to manage risk, coordinate warranties, and ensure quality assurance across the shipment. Luxor’s Montana warehouse provided rapid-response support by shipping spare parts to minimize operational downtime.
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On-Site Technical Support: Post-delivery, Luxor sent a specialist to the client’s location for hands-on troubleshooting and firmware installation.
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Firmware Installation & Spare Parts: Luxor installed LuxOS on-site and shipped replacement parts from its Montana warehouse, ensuring operational continuity.
Results
- Miners arrived on time over the two-month deployment period.
- Downtime was minimized thanks to coordinated deliveries and pre-scheduled setup support.
- The client received not just logistics coordination but also seamless technical onboarding, reducing their internal workload and accelerating deployment.
Conclusion
Luxor’s holistic approach — merging logistics with technical support — helped the client maintain operational flow and minimize disruptions. This case highlights Luxor’s ability to integrate its broader product ecosystem into freight solutions, driving real value beyond simple transportation.